Your Error Message Was 404 Not Found

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There are times when I regret I didn’t go into user experience (UX). Even though I am a gamer, I’m not very well versed in the actual IT world. Systems, structures and logistics do, however, fascinate me. Then there are times when I think being in UX would probably suck. For instance, when seeing an error message like this:

Sign-in Error Apr 2014

Part of me is thinking: What in incredibly frustrating and non-helpful error message. If I cannot sign in with a specific account, what possible use could there be in asking me to sign in again with that same account? The other part is thinking: There must be a reason for that specific wording. Or is this a “placeholder” message for misc problems? How would you even design a scalable error message system specific enough to be useful for the good IT folks trying to troubleshoot and generic enough not to confuse your users?

Three days and counting. Thank goodness e-mail customer support is working behind the scenes. And the upshot is that I have time available to tackle tasks I’ve been putting off because they’re not very exciting. Ohwell. 🙂

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